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Sales Toolkit: Selling Over the Phone
Length: 8m
Modules: 1
Episodes: 1Phone-Based SellingSales CommunicationCall Flow ManagementProspect EngagementActive ListeningConsultative SellingSales Confidence
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Try ACI for free, risk free.
- Full feature 10-day trial
- No credit card required
- Hands-on Skill Labs + video courses
Learning BundleHelpDeskPro
Resolve more issues faster with training designed for tier-1 and tier-2 support teams—without pulling them off the floor.
Includes
- Video
- Skill Labs
- Assessments
This bundle builds the essential technical, networking, and customer support skills Help Desk teams need to fix problems faster, reduce escalations, and support users with confidence.
What you get:
- Video content
- Skill Labs
- Practice exams
- Knowledge checks
- Progress tracking
Why Choose HelpDeskPro
- Tier-1 Troubleshooting Mastery
- Frontline Networking Expertise
- Customer Service Excellence
- Workday-Friendly Design
Starter
up to 3 seats
$1,500/year
Billed annually
Core
up to 8 seats
$3,600/year
Billed annually
Have 9 or more learners?
Get tailored onboarding and scalable training for ISVs, corporate and government teams — designed to boost skill growth and measurable outcomes.
What you'll learn
- Understanding the role of phone calls in the sales process
- Following a recommended structure for sales conversations
- Building rapport and trust without face-to-face interaction
- Applying best practices for clear and persuasive phone communication
- Using phone calls to move prospects forward in the sales process.
Outcomes & objectives:
- 1.Follow a structured flow for conducting effective sales calls
- 2.Communicate value clearly and confidently over the phone
- 3.Apply best practices to build rapport with prospects during calls
- 4.Maintain professionalism and engagement throughout phone conversations
- 5.Use phone-based selling techniques to advance sales opportunities
Try ACI for free, risk free.
- Full feature 10-day trial
- No credit card required
- Hands-on Skill Labs + video courses
Learning BundleHelpDeskPro
Resolve more issues faster with training designed for tier-1 and tier-2 support teams—without pulling them off the floor.
Includes
- Video
- Skill Labs
- Assessments
This bundle builds the essential technical, networking, and customer support skills Help Desk teams need to fix problems faster, reduce escalations, and support users with confidence.
What you get:
- Video content
- Skill Labs
- Practice exams
- Knowledge checks
- Progress tracking
Why Choose HelpDeskPro
- Tier-1 Troubleshooting Mastery
- Frontline Networking Expertise
- Customer Service Excellence
- Workday-Friendly Design
Starter
up to 3 seats
$1,500/year
Billed annually
Core
up to 8 seats
$3,600/year
Billed annually
Have 9 or more learners?
Get tailored onboarding and scalable training for ISVs, corporate and government teams — designed to boost skill growth and measurable outcomes.
Thinking of Doing it Alone?
Self-paced vs. structured training
4 out of 5 self-learners never finish
of ACI Learners finish their course & pass with confidence
